Dog Mitra is a veterinary-care and pet-supplies platform for families in Dewas. It provides clinic and home-visit support, service and health-camp updates, and a store for medicines, food, supplements, treats, and accessories.

No. Dog Mitra uses guest checkout, so you can order without creating a password.

Your full name and mobile number are required for every order. Address and a valid six-digit pincode are also required for Cash on Delivery and home visits. Email and address line 2 are optional.

The website does not currently offer automatic cancellation or editing after submission. Contact Dog Mitra immediately through the Contact page or WhatsApp, quoting your Order ID.

Choose UPI, Cash on Delivery, Pay at Clinic, or Pay During Home Visit. UPI checkout provides a payment link and QR details; it is not an automated payment gateway.

Yes. Upload a clear JPG, PNG, or WEBP screenshot after paying. Clinic staff manually verify it before approving the payment.

The transaction is completed inside your chosen UPI or banking app. Dog Mitra does not ask for or store your UPI PIN or banking password.

Dog Mitra currently focuses on Dewas. Confirm availability for your exact address with the clinic before relying on delivery.

No fixed delivery time is promised on the website. Timing depends on stock, order approval, address, and clinic availability; contact the clinic with your Order ID for an update.

Use the Appointment button to send a WhatsApp request. Clinic and home consultations are subject to confirmation and availability.

When scheduled by Dog Mitra, camp details can be published in the Services and announcement areas. Contact the clinic for the latest confirmed date and location.